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Samsung Refrigerator · Error Code
CODE 39C · also shows 39E

Samsung 39CIce maker function error — not making/ejecting ice (39E)

A Samsung 39C (older: 39E) is an ice-maker function error — the ice maker isn't cycling or ejecting ice. The most common cause is frost jamming the ice-maker mechanism, so a force-defrost (or the ice-maker reset) clears many of them for free. If it still won't make ice after thawing, the ice-maker assembly has failed. Check the water filter and line too.

🔧 From our repair bench: 39C is usually a frozen-up ice maker — run the force-defrost / ice-maker test before you buy the assembly.

🐜 Straight talk: this points you at the likely cause — it's not a guarantee, and every machine is different. Cut the power (and shut off gas or water) before you touch anything, test to confirm the part is actually bad before you buy, and if it's beyond you, get a pro. No shame in that.

What the code means

39C: Ice maker function error — not making/ejecting ice (39E)

Ice maker function error — not making/ejecting ice (39E).
Most likely causes
  • Ice Maker Module/Motor
  • Ice Maker Sensor
  • Auger/Rake Jammed With Ice
  • Wiring
The 2-minute test → Force a harvest in test mode; check the module motor + sensor; look for a frost-jam (our root-cause fix, not just a module swap).
The kit

The Tools to Test + Fix With

You don't need a shop full of tools — you need these. The multimeter is the one that pays for itself the first time it stops you buying the wrong part on a fault code.

Digital multimeter

Test a suspect part for continuity BEFORE you buy — the single best way to avoid replacing the wrong thing on a fault code.

🔎 On Amazon →

Nut driver set (¼" + 5⁄16")

Most appliance panels are held on with ¼" and 5⁄16" hex screws.

🔎 On Amazon →

Screwdriver set (Phillips/flat/Torx)

Covers the odd panel screw and the Torx fasteners many brands use.

🔎 On Amazon →
Fix it — two honest options

The Fix — Free Checks First, Then the Part

Work top-down: the free checks before you spend a dime, and test to confirm the part is actually bad before you buy. When it is a part, you get both options — the genuine OEM part sourced through us and shipped to your door, or a budget aftermarket part on Amazon. Your call.

Free fixFree

No part — force defrost & reset the ice maker

Frost locks the ice-maker mechanism. Force-defrost or unplug 24h to thaw, then run the ice-maker test/reset. Clears many 39C codes.

✅ No part needed — try this first
Easy DIY$25–55

Water filter (if overdue)

An overdue filter starves the ice maker of water. Buy the filter for your exact model.

Moderate DIY$60–160

Ice maker assembly

If it still won't cycle after thawing and the water's reaching it. Match your model.

Prices shown are typical aftermarket ranges and vary by brand and model — genuine OEM is priced by quote when you request it. Amazon links open a search so you can match your exact model number; as an Amazon Associate, Appliance Ant may earn from qualifying purchases at no extra cost to you. Always confirm the part fits your model.

Can you fix it yourself?

Safe to Try · Know the Risk · Call a Pro

General guidance, not professional advice. Always unplug the appliance (or shut off the gas/water) before you check anything. If it feels beyond you, that's exactly when to get a pro.

✅ Safe to try yourself

  • Force-defrost or unplug 24h to thaw the ice-maker area.
  • Run the ice-maker test/reset button sequence for your model.
  • Replace the water filter if it's older than 6 months; confirm the water line isn't frozen or kinked.

⚠️ Doable — know the risk

  • Ice maker assembly replacement — moderate; unplug, unbolt the assembly, transfer the connector.

🛑 Call a pro — don't touch this

  • A sealed-system frost problem behind the ice maker, or a new water line into the wall.
Is it worth fixing?

The Honest Call

Worth it — a filter is cheap and the ice-maker assembly is $60–160, far under a new fridge. Thaw and reset before buying anything.

In Middle Tennessee or Louisiana?

Don't want to DIY it? Our own family of technicians will come clear that 39C for you — honest flat pricing, usually same-day, 4.5★ from 1,000+ neighbors.

🔧 Get it fixed by our techs →
FAQ

People Also Ask

What does 39C mean on a Samsung refrigerator?
An ice-maker function error (older displays show 39E) — the ice maker isn't cycling or ejecting ice, usually frost jamming it or a failed ice-maker assembly.
How do I fix a Samsung 39C code?
Force a defrost or unplug the fridge 24 hours to thaw the ice maker, then run the ice-maker reset. Check the water filter and line. If it still won't make ice, replace the ice-maker assembly.
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